Content Acquisition (or Ingestion) is an important step in many business processes. A form is a common way to acquire content or information for these business processes.  Forms are everywhere - you fill in a form to buy an insurance policy, apply for a travel visa or request a new home loan.

Digital Forms, also known as smart forms or eForms, are improving and becoming more useful, especially compared to paper-based forms.  Once you collect information or content via these eForms, you can apply business rules to the content, take it through a workflow or archive it.  As a result, it is important to consider eForms-based content acquisition as a component of overall content life cycle.

In our recently released advisory, Best Practices for eForms, we explore different aspects of eForms and provide practical advice for organizations that are considering a transition away from traditional forms.

Key sections of the advisory paper are:

• Comparative Benefits of eForms
• When to Use eForms
• Standards
• Some Best Practices for eForm Deployments
• Dealing with Signatures
• eForm Software

The advisory paper is available to our Document and Records Management research subscribers.