Web Pages as Records?
How to handle web content -- especially dynamic pages -- represents one of the thornier Records Management (RM) problems facing enterprises today. At least two "ECM" vendors are trying to attack the problem: Documentum, through a re-released "Compliance" edition, and Vignette, by dint of its TOWER Technology acquisition (TOWER touts a patent for capturing web visitor sessions). As always, your RM policies and how you implement them are going to have a greater impact on your success than the software you throw at it -- and don't dismiss the potentially monstrous storage implications here. But we may be seeing a trend. Previously only health care and insurance companies seemed to care about web records...now other industries and public agencies have begun to show more interest...
Documentum "Compliance" Vignette "WebCapture"