In recent years your teams have worked hard to build out your marketing and digital experience technology stacks. Alas, silos still persist, and my guess is that you still face serious challenges providing unified customer experiences across channels.
RSG founder Tony Byrne takes you on a tour of a new reference model for the omnichannel era. Learn how to guide your future stack investments toward supporting omnichannel needs, and what this means for content, data, decisions, and operations. If you manage a MarTech or DX stack, this is a must-see session.