As a technology the CRM market has been around for a couple decades.  But diverse forces are buffeting this segment today, including cloud, AI, and changing ecosystems.  Meanwhile, enterprises need to get this right: CRM now serves an essential data foundation for both inbound and outbound customer digital engagement.

Join RSG Founder Tony Byrne for a rapid tour of the modern CRM marketplace, based on our latest research into the major players.  Learn where these tools are headed and how you can make smart decisions about which one to chose.

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